Privacy Policy

1. Information We Collect

We collect personal information that you provide to us when you register for an account, such as your:

• Name and email address.
• School/Institution name and department details.
• Curriculum and workload data (teachers, subjects, etc.).

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our service.
• Improve, personalize, and expand our service, including algorithm refinement.
• Communicate with you, including for customer service and security updates.
• Process your transactions via secure payment gateways.

3. Data Security

We prioritize your data security and use industry-standard encryption and security measures. All data transfers are conducted via HTTPS, and sensitive data is stored securely. Please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

4. Sharing Your Information

We do not sell or trade your personal information. We may share information with:

• Service providers we use to support our platform (e.g., Google Auth, Razorpay).
• Authorities if required by law to comply with a legal obligation or protect our rights.

5. Cookies

We use cookies to enhance your experience, analyze site usage, and support login persistence. You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit your access to some features of the platform.

6. Third-Party Services

Our service may contain links to other websites or services not operated by us. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites.

7. Data Retention Period

Personal data is retained for the duration of your account's existence. Timetable data, teacher profiles, and scheduling history are stored as long as your school account is active. Upon deletion request, data is purged within 30 days from primary storage and within 90 days from encrypted backups.

8. Your Rights (DPDP Act Compliance)

Under the Digital Personal Data Protection Act, 2023, you have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request erasure of your data.
• Nominate a representative to exercise these rights.

To exercise any of these rights, contact us via WhatsApp us at 9892884186.

9. Children's Privacy

ZeroClash processes scheduling data on behalf of educational institutions. We do not directly collect personal data from students under 18. Any student names or identifiers in timetables are managed by the school administrator, who is responsible for ensuring appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.